While all of this shows terrific progress and promise, we recognize there is still much to accomplish, and we remain committed to making our 10th year one of the best yet. Already, we are making positive strides toward our goal as we have moved our MSSP Enhanced program participants to the new REACH model, which offers new opportunities for improvement around addressing social determinants of health and reducing the total cost of care. We also plan to continue our focus on network growth efforts — not only so we can reach even more people in Louisiana and Mississippi, but also to garner fresh ideas as we partner with new providers and groups.
Looking through this annual report, we hope you will consider and appreciate all the ways we made progress in the last year. I also hope you will join me in celebrating the incredible positive impact Health Leaders Network continues to have on our communities.
Christopher Funes, MD
The Franciscan Missionaries of Our Lady Health System Clinically Integrated Network and Accountable Care Organization, Health Leaders Network, represents a collaboration among independent and employed providers and FMOLHS. These physicians are focused on providing the communities we serve with high-quality, efficient healthcare that benefits patients and providers across Louisiana and Mississippi.
Over the past year, Health Leaders Network continued to see strong performance results across all key quality metrics. Most notably, HLN saw improvement in the total of Medicare Annual Wellness Visits (MAWVs). More than 65% of all eligible HLN patients received a MAWV in 2023, which exceeds the national average of 24%. Completion of MAWVs helps close quality care gaps and gives the provider an opportunity to ensure accurate HCC coding occurs. According to the American Journal of Managed Care, a first-time MAWV was associated with a 5.7% reduction in total healthcare costs in the 11 months following the MAWV, which is estimated to be a per-member per-month decrease of $81 in overall spending.
This year’s focus on patient experience improvement centered around the Office Staff Quality, Timely Care/Appointments/Information and Provider Communication survey domains. Our teams were challenged to reconsider better ways of communicating across the team, proactively mitigating delays and validating patient emotions.
